Refund and Support Policy

Last updated: May 2026

All Sales Are Final

All OPLURIX products are digital goods delivered immediately upon purchase. Because the full content is accessible at the moment of delivery, we do not offer refunds once a purchase is complete.

Please read the product description carefully before purchasing. If you have questions about whether a product is right for you, contact us before buying.

What We Do Support

We will help you if:

• You did not receive your download link after purchase
• Your download link has expired or is not working
• You need the file re-sent to a different email address
• You encountered a technical error during checkout or delivery

What We Do Not Support

• Refund requests based on change of mind
• Requests to exchange one product for another
• Issues arising from incompatible software or devices (all products are standard PDF format)

How to Contact Us

For delivery or access issues, contact us at hajafabriceeris@gmail.com with your order confirmation and a description of the issue. We aim to respond within 2 business days.

OPLURIX · Ecological Intelligence · Madagascar